I recieved my product and as soon as it came in, i realized it didnt match. I asked to exchange it and was lied to and told i would recieve a shiplling label etc...(they dont even provide shiping labels anyway.
After that i was ignored for weeks. After the "beauty guide" had been lying to me i contacted the compay by email to figure out a return. It took several days to get a response. They asked for my order number and i provided it.
They called today on a friday while i was working( not sure why theh couldnt email) and told me it had to be shipped by sunday.... Um thanks thats actually impossible to do.
It seems like a scam. They just didnt want to return the product.
Review about: Limelight By Alcone Customer Care.
Reason of review: Return, Exchange or Cancellation Policy.