Limelight By Alcone Reviews

Show reviews that mention
products foundation limelight customer customer service beauty makeup order service money
Filter review
Most helpful review
New Reviewer
I signed up to sell Limelight by Alcone. I was successful making sells and gaining customers. Just 30 days into signing up the backorders started. My customers and myself had to wait months to get the products. I waited 3 months to get a black eyeliner pen. Customer...
View full review
View full review
63 comments
#1853918

What direct sales companies have you worked for that were good? You stated, “LimeLife is the worst...”.

And how much money were you out that you lost more than you made? Do you have an advice to give people who are interested in direct sales?

What companies do you recommend? Is that your only source of income, or did you become part of a team because you loved the products and the friends you made.

View more comments
ID
#1056040 Review #1056040 is a subjective opinion of poster.
Reason of review
Poor customer service
New Reviewer

THE WORST COMPANY

First of all I received my make up about a month after ordering, which I was kind of bummed about but I understood due to Covid and everything surrounding shipping. Once it came I was out of town helping my elderly mother so I didn't actually open the package until about 26 days after the products actually arrived at my home. Once I opened the products and tried them the color was totally off - I literally looked like an oompa loompa with bright pink cheeks - I ordered the foundation and blush. I think had the color been matched the product was so-so and I would have just kept it but unless you're an orange this color isn't going to match anyone!!! I was fine but wanted to exchange it or return these products but since I was 9 days over the 30 days since this product landed in my mailbox they will not do ANYTHING for me. My suggestion is unless you are really good about receiving and shipping back immediately don't use this company. They can take over 30 days to get me my product but I take less than 2 weeks over their 30 day policy and they won't even exchange a product that is beyond wrong. I will NEVER order another thing from this company and my mom who is a longtime customer will now be switching to another company who will stand behind bad products.
View full review
ID
#2014865 Review #2014865 is a subjective opinion of poster.
Product
Limelight By Alcone Foundation
Cons
  • Product not as described
  • Corporate policies
  • Terrible customer service
Loss
$100
Preferred solution
Full refund

Horrible shipping

I ordered a month ago and still no product.

User's recommendation: Run away.

View full review
ID
#1942887 Review #1942887 is a subjective opinion of poster.
Location
Mchenry, Illinois
New Reviewer

Membership

I have never ordered products from you so I am asking you to please drop me from your membership. I no longer have any emails from Limelight so do not know the process in dropping membership and also have no idea what my membership ID number might be. I would also like for you to return any money withdrawn from my bank account. Thank you very much. My phone number is 210-464-****. Thank you. Juanita Waibel
View full review
ID
#1829077 Review #1829077 is a subjective opinion of poster.
Loss
$75
Preferred solution
Full refund
New Reviewer

Monies were taken out again and I canceled like two yrs ago!!!

Update by user Feb 07, 2020

Lost alottttt of money because limelight kept taking it for 2 years!!! Elizabeth Roselli

Update by user Feb 07, 2020

I'm very upset I'm charged monthly and once a yr since I canceled

Original review posted by user Feb 07, 2020
I do no longer limelight by alcone, last yr last Jan I called and to not be a representative of limelight, I have been charged $75 twice then last year and this yr and not forgetting the $9.95 everyone! Going through my bank statements I'm extremely upset! I have not use limelight for a little more than two yrs! I'm should you would notice that! I want all the monies put back into my account, this direct sells was terminated a couple yrs ago! I would appreciate this taken care of! Sincerely, Elizabeth Jean Roselli
View full review
ID
#1785530 Review #1785530 is a subjective opinion of poster.
Service
Limelight By Alcone Membership
Pros
  • Direct local distributor
Cons
  • Customer service
Preferred solution
I got away from limelight over two yrs ago, and your still charging me

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

My new big foundation brush fell completely apart!!

Limelight By Alcone - My new big foundation brush fell completely apart!!
I wash cleaning!! Have all your products and have some on order now. Would like an replacement.
View full review
ID
#1778939 Review #1778939 is a subjective opinion of poster.
Pros
  • Love these products
Reason of review
Damaged or defective
Loss
$30
Preferred solution
Let the company propose a solution
New Reviewer

Cancel my account

I need to cancel my membership and no long be a beauty guide.
View full review
ID
#1668752 Review #1668752 is a subjective opinion of poster.
Service
Limelight By Alcone Membership
Reason of review
Return, Exchange or Cancellation Policy
New Reviewer

To quit withdrawing from my account each month, as I am not an active sales consultant.

Couldn't can an answer. Was never told there would be a monthly charge and I only bought the starter kit as a one time deal for my personal use, not to become a sales consultant, so I won't be paying each month over and over again just because i bought the package.
View full review
ID
#1651242 Review #1651242 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
Loss
$30
Preferred solution
Full refund
New Reviewer
I like your products and became a consultant for the discount, I do not wish to sell the product. the monthly fee ends up making my makeup even more expensive. id like to stop being a consultant yet can find no info on how to stop! please help me! I don't want to have...
View full review
View full review
2 comments
#1771536

Call your credit card company and say you lost your card and need a new one. This will stop all charges

View more comments
ID
#1645232 Review #1645232 is a subjective opinion of poster.
Reason of review
id like to stop being a consultant and dont know how
Loss
$100
Preferred solution
just stop my fees
New Reviewer

Would like to sign up under amber partridge

I was protecting myself for being ghosted.
View full review
1 comment
#1752855

What kind of weird stuff is that? Shady post.

Shadier company. Shadiest people.

ID
#1630664 Review #1630664 is a subjective opinion of poster.
Reason of review
Good customer service
New Reviewer

Money

I am a beauty gueid wanted to see if I can get money back
View full review
2 comments
#1736959

why would you make a complaint on a review website instead of reaching out to the company?? This doesn't seem like the place to get your money back. I don't think Limelife is monitoring this site.

#1760230
@PissedConsumer1736959

Probably she contacted the company and didn't get any help and that's why she is here. and the company isn't monitoring this site but you are and for sure you are going to tell them about this complaint.

View more comments (1)
ID
#1512793 Review #1512793 is a subjective opinion of poster.
New Reviewer

Horrible products gave me a reaction

Tried the foundation and got chemical burn on my face! The lipsticks aren’t even cruelty free and the shadow has crushed bugs in it!
View full review
ID
#1492517 Review #1492517 is a subjective opinion of poster.
Product
Limelight By Alcone Foundation
Reason of review
Bad quality

Sotoks

I have been using limelight sotoks for about a month and my brown spot has gotten worse. Does it get worse before it gets better?
View full review
2 comments
#1630648

What is the brown spot? Has a doctor seen it?

Do you take medication? Are you exposed to sun or inclement weather? There are so many variables to answering thus question.

It could be your diet? The only cure all is having a dermatologist test the area to find out what it is and if outs treatable.

#1750803
@PissedConsumer1630648

I don't care what you eat, diet will have little to nothing to do with your skin. It definitely won't give you brown spots. That's info that I've gotten from an actual dermatologist.

View more comments (1)
ID
#1443914 Review #1443914 is a subjective opinion of poster.
Product
Limelight By Alcone Sotoks Serum
Reason of review
Not as described/ advertised
New Reviewer

Worst leadership

The sponsor leadership is horrible and so pushy! I hate that they cause hype to make you join them. What bad taste.
View full review
1 comment
#1750879

Arkansas and Oklahoma are worse.

ID
#1410244 Review #1410244 is a subjective opinion of poster.
Location
Nashville, Tennessee
Reason of review
Work Experience or Job Application

Listen to The Dreamer

I hope The Dreamer causes true change to MLMs.
View full review
ID
#1407818 Review #1407818 is a subjective opinion of poster.
Location
Brandon, Florida
New Reviewer

Cancellation

Hey, everyone, this company sucks! They have fees every month that no one will advise you of and a huge fee to "renew" your subscription. I have been trying to cancel my subscription for several months, I have only been able to contact them once via phone and when i did finally talk to an actual person she belittled me and said there was nothing she could do for me besides send me an email for cancelation but I don't have that email anymore so I am unable to access it. Overall this has been the worst experience of my life and advice everyone NEVER to get involved with this company. They have very poor customer service.
View full review
9 comments
#1668382

I am a former Beauty Guide and I disagree with this post. If you read the agreement like you "agreed" too, then it would tell you that there was a $9.95 charge monthly for management of your backoffice/green room and website as well as the annual/anniversary date charge of I believe $75 if you chose to renew.

When I decided to step away, all it took was an email to customer service. I agree with some of the "pushy-ness" but all in all, the company is not bad.

Always read the fine print people, it's there I promise. Don't go bashing when you just didn't want to take the time to do your research before signing up with a MLM company..

#1636570

I think it’s unfair to generalize the entire company. Yes, there are pushy leaders and yes the products may not work for everyone.

However, I have literally never had a bad customer service experience with this company and the products all work great for me! That is why it is a business in a box where you create your own opportunity. If someone is pushy tell them it is your business to do what you’d like. If the products don’t work for you experiment and try other brands if you want.

The print on the application states that it’s 9.95 a month (for which they provide an online office where all your commissions and discounts are handled for you plus you get an instant 20% off) and the annual fee is noted. It’s a contract like anything else in this world...would you sign a mortgage without reading all of the sentences?!

I do agree it should be easy to cancel your membership though. Sorry you had such an awful experience that ruined it for you!

#1634840

Beauty Guides will tell you too that all companies are in this consumer site, but that’s not true now, is it? These aren’t made up stories with one person and multiple names.

These are TRUTHS that these nutcases refuse to believe b/c they’re so busy trying to make another income and ripping people off! It’s sickening.

#1631115

were you a rep or just a customer? one of my friends just signed up for this mlm bs and i'm gathering evidence of it's pyramid schemey-ness

#1669652
@PissedConsumer1631115

Watch how your friend changes—-and not for the better either.

#1613663

Manipulatedwomen in a cult-like organization. The people who defend this company and products are delusional and nuts!.

#1610045

Yes they SUCK BAD. WORST makeup leadership and beauty guides.

#1636571
@PissedConsumer1610045

That is unfair to generalize all beauty guides like that. I have been a beauty guide for almost 2 years and am honest, supportive and advocate for my customers.

Sorry you obviously had a bad experience but please don’t belittle all of us. It’s not fair.

#1604543

Agree

View more comments (8)
ID
#1407011 Review #1407011 is a subjective opinion of poster.
Location
Longview, Washington
Service
Limelight By Alcone Membership
Cons
  • Poor
Reason of review
Return, Exchange or Cancellation Policy
Loss
$200
Preferred solution
Full refund

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article