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31 comments

I signed up to sell Limelight by Alcone. I was successful making sells and gaining customers.

Just 30 days into signing up the backorders started. My customers and myself had to wait months to get the products. I waited 3 months to get a black eyeliner pen. Customer service was rude and they never followed through with fixing any wrongs.

Then all the foundations were on backorder. Instead of fixing these issues they continued to launch new products and change packaging. Then the freeze for any new Guides because they where sinking fast. The founders kept posting videos on how out of control they knew all these issues with back orders and customer service were.

It was too late in my opinion. The products were good. A little pricy for my taste, but you can't sell something that isn't available to buy. My customers lost faith in the company.

I have 2 former customers to this day that never received items nor did they ever get a refund from the company. Then 3 months after I left my Enroller began bullying me for openly telling other people about my experience. No matter how good their products were the company is a complete disaster. The women that are actually making a decent income bully and lie to their teams to keep their numbers up.

Limelight has scammed so much money from reps and customers by not sending anything after making a purchase they should be investigated and shut down entirely! Limelight was the worst and most corrupt Direct Sales Company I have ever worked for.

Stay clear of this company at all costs. Hopefully they will be forced to stop doing direct sales.

Reason of review: Poor customer service.

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Anonymous
#1584636

I have noticed, and it's always through these sort of rants, that the people that don't belong at Limelife, that SHOULDN'T be at Limelife, that don't measure up to the standards & integrity of the company....weed themselves out. Unfortunately, this sort of vindictiveness and blame game is simply a way to justify to themselves and others why they weren't successful and they're now back to square one.

With everything that a BG is given to be successful with their business from the company, there is only one reason why they weren't! They didn't do what they were supposed to! End of story! Had they listened & IMPLEMENTED all the thousands of tips, suggestions and trainings the right way, they wouldn't be here or ANYWHERE saying all these ridiculous comments!

I've never heard so much complaining, and whining, and excuses, and lies, and uninformed comments in my life, as I have from women that failed to be successful, and trying to justify it! OF COURSE YOU WEREN'T! Listen to you! Had you done what you should have, and kept working instead of giving up, you would've gotten the Personal Development that Limelife encourages & offers, and would've done it!

How many more of these rants are out there that you've done about other companies, since you left Limelife?! Anyway...it's too bad that you didn't put in the work and do what you should have, but since YOU CHOSE not to, I'm glad you left!

It's not where you belong. Good luck!

Anonymous
#1569267

The L and C she is referring to are still with LL. I don't know who you're referring to, but it's definitely not L or C.

I don't know of anyone in customer service named Patrick, although it's not like the early days when there were only a couple people fielding customer service calls from customers AND reps. I joined during the BOOM in November of 2015. I've weathered all the bumps there have been since that time and I'm still here. Why?

Because this company is AMAZING! The products are amazing, the leaders are amazing, our training is amazing and Corporate is absolutely incredible! I know we have something amazing here and I can patiently wait out all the bumps. I've never had an issue with customer service.

They've ALWAYS been very patient, kind and helpful, even when they knew I was frustrated. The backorder issues were all directly related to the small, family manufacturing companies not being able to keep up with our demand. The foundations were handpoured and they literally didn't have the manpower to keep up with us. In fact, while were having growing pains, so were our manufacturers.

We were all scrambling to hire and train new personnel to keep up with the growth. I am a former Younique rep and was actually directly under A in the company. I can tell you without a doubt that the leadership in this company is incredible and I have never once regretted leaving them for LL. Corporate is as transparent and forthcoming as is rumored.

I've never once felt they were keeping things from us, as was common practice at Younique. I weathered the change in the 3D mascara and I know the truth about why it changed. So, when I say that LL is different and transparent, I absolutely mean it or I wouldn't still be here three years later. I am and have ALWAYS been proud to be a Beauty Guide for LimeLife by Alcone.

I'm also proud to say that I see the potential of this company, and I can be patient while we have growing pains. The cream rises to the top!

Anonymous
#1564011

Limelight now LimeLife by Alcone is a pyramid scheme. Top leaders take your teams and get jealous when you begin to succeed, beauty guides report one another constantly and get each other fired or suspended.

Leaders use marketing ads and deny it.

Products are okay, not the best in the market. Don’t recommend working for this company, unless you have a lot of money to invest and beg people to buy your products.

Anonymous
#1491177

They are different. These are growing pains par for the course with a rebrand and global expansion.

The rebrand, new packaging, and reformulation of some product was a requirement of global expansion. There was no alternative. I’ve not lost any clients, but that’s in large part because I communicate well with them, keep popular product on hand in the event of a back order situation, and help them find alternatives in the meantime.

Never had a problem with customer service or unfulfilled requests in the year and a half I’ve been with the company. My leaders are great!

Anonymous
#1482917

I am finding it very discouraging that almost a year later there is still a backorder, or out of stock issue. I think if you are growing so fast you can’t keep stock, slow the growth to build a strong reliable foundation for the company and the BG’s.

Hard to sell what is not available and the available date keeps getting pushed back at the last minute.Guess it’s time to sit and watch what happens before promoting product that won’t/can’t be delivered. Sad I had high hopes for this company, thought they were different

Anonymous
#1449890

With respect, the company was not even 2 years old at the time and went from a 2 person operation to an almost overnight blow up almost immediately. It takes a second to adjust.Regarding product quality, it is literally professional makeup.

That is not a lie. As a makeup artist, I was already using the foundation and about to purchase that same concealer for my kit when I discovered Limelight. It is exactly the same products. They are quality products and are not made of poor ingredients as one commenter replied below.

How can you say that a product that has served professionals for over 60 years is low quality. Pros have to rely on the products, they don't have time to mess with unreliable or inconsistent tools.I decided to sign up with Limelight in Oct 2017 and have not had a single back order yet. I do remember the CEOs doing several FB lives talking about talking to the companies they were working with about adjusting their output. After signing up to work with Limelight they were no longer only serving professional, but now consumers.

That 10xed the amount of orders they were getting in a little over a year.I understand the frustration, but we also have to be realistic. The physical world gives us limitations.

Anonymous
#1418958

The only folks making money in multi level marketing are those who started on the 'bottom' of the pyramid! The prices for cheap manufactured products that contain harmful to humans and the environment ingredients is shameful!

Their marketing costs more than the products ingredients! What you put on your body should be as clean and safe as what you eat!

Anonymous
to Wildflower #1447657

#Truth

Anonymous
to Wildflower #1449893

This is an unfortunate misconception. The products are literally pro products. And the ingredients are not low quality at all.

Anonymous
to Makeup Artist #1488648

Pro means nothing when you’re talking about the health of ingredients. Know how many pros have hormonal disruptions probably due in part to the crap they put on their faces?

Do toxic products work? He’ll yeah they do but at what monetary, health, and environmental costs?

Anonymous
to Wildflower #1483023

All of their products are worldwide approved ingredients they've removed all toxins since they have went International so your comment is invalid as of now.

Anonymous
#1399062

I bet you wish you would have stayed now!n

Anonymous
to kdub32 #1402916

Bet she's glad she didn't.

Hooks08
to Dubsuk #1404252

So glad!

Hooks08
to kdub32 #1404251

No! Still the best decision I ever made.

LL is still the shadiest company I've ever worked for.

My former sponsor still a bully. No regrets at all.

Anonymous
to Hooks08 #1404664

I hear you gal! You go! Best thing ever did was not get too far in and got the heck out.

Anonymous
#1343841

Hi, I also had similar issues :( And this was last year. Things were backordered and I was never told this because apparently THIS GOES FOR ITEMS IN THE KIT TOO.

I'm medium toned, and I received the DARK kit. When I called care, after being on hold for almost an hour, the guy...gawd, what was his name. Patrick? Was so snooty, rude, curt and snarky all rolled up in his delightful righteousness told me, they do not replace kit items.

I'm not a black person. He said, just order the colors for you. I said, how, they are backordered? He literally SIGHED on the phone and said, there's nothing I can do.

Silence. I hung up.I send in my immediate termination via email not even a month in. I was immediately booted from this upline, that keeps bragging about her business. Her name starts with an "L." She never reached out, never asked how I could help, nothing.

Just kicked me out. I wasn't making money for her greedy butt, so I guess I never mattered. All she does is flaunt and brag about how much money she makes but only favors the ones that make her the most money and sells the most, recruits the most. What a joke.Too bad, the products are pretty decent.

Upline is the horror you hear about on blogs now. She is the PRIME example of one. And guess what? Her makeup technique is so horrible anyways!

But she's making her $$$, that's all that matters. She brags and brags about how she left Younique for this opportunity, however, it's very obvious that her self-centered self hasn't changed!

Anonymous
to In the Bad Limelight Palmdale, Florida, United States #1356234

She only hit Black Status with Younique once so it's not like she was one of the real top leaders at Younique because she wasn't. I read straight through her and Limelight Ceo's and Leaders.

They try and control all their Beauty Guides by manipulating their minds. They actually believe celebrities use their makeup when the fact is some have actually done makeup for celebrities but didn't use Limelight by Alcones makeup. The Alcone store provides makeup to production companies for theatrical makeup not everyday makeup. Someone is going to sue them sooner or later.

Kinda remind me of a Cult or Scientology group the way they manipulate their minds. Their focus in training is how to control someones thought process. They make up excuses for anything that happens. L has been making up excuses for her bad skin and why their products don't work for her since she been there.

She constantly lie on her lives and even posts. Her older son obviously doesn't live with her and she pretends he does. The 2 other founding Beauty Guide Leaders don't even work. They don't even know how to be leaders and bounce off of L and C for ideas.

And don't let me start on the cooperate dude who wants to be an inspirational Speaker so bad. Really all yo have to do is go through his timeline and you know he's out of his league. He was good managing the store applying makeup. I remember some of his first lives he was mimicking L's lives so bad it was ridiculous.

The whole leadership over there is FAKE! L and C can't stand one another. They are constantly in competition against each other and their leaders on their teams. Both of them want to be like A from the Y company.

Their beauty guides constantly report each other to compliance because of jealousy. I say both of you did good getting out while yo could. I'm a person who doesn't do DS but thought about it and did my research before I did and quickly changed my mind.

No wonder you hardly hear any of them saying do you research. It's a big MESS!!

Anonymous
to Anonymous #1369948

Nope BG report things that are against policy bc we are a professional brand so when people choose to not follow policies and procedures and try to make the rest of use look unprofessional you may get reported to complainace.

Anonymous
to truth and Honest real talk #1569248

Exactly.

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